The Platinum Trusted Service Award isn't easy to earn. It goes exclusively to companies that have achieved Feefo's Gold standard for three years running, meaning we've maintained a service rating of 4.5 or higher every year since 2020
What makes this award different is its authenticity. Feefo's Trusted Service Awards, established in 2014, are based entirely on verified reviews from real customers. Every review is genuine, which means this award reflects what our learners actually think about working with us. And that means everything to us.
In 2026, trust matters more than ever. With AI-generated content everywhere and digital interactions becoming the norm, people are looking for brands they can rely on. This award recognises businesses like Astutis that have made exceptional service part of who we are and what we stand for.
Every course. Every call. Every email. Every interaction. All an opportunity to give you the absolute best support throughout your time with us
In 2026, trust has never been more important. With AI-generated content and digital-first interactions becoming standard, learners increasingly look for brands that offer credibility, consistency and a genuine human touch. The award highlights Astutis’ ability to deliver just that—turning feedback into action and ensuring every interaction adds value.
Whether it’s a course, a call, an email or a quick question from a learner, the Astutis team continues to treat every touchpoint as an opportunity to offer best‑in‑class support.
“Winning the Platinum award four years in a row means everything to our team. It shows that our learners value the consistency and care we put into every interaction. As we head further into 2026, we’re committed to keeping that human touch at the heart of everything we do. Thank you to all who have chosen to learn with Astutis.”
Managing Director, Astutis
“It’s a privilege to celebrate companies like Astutis that remain committed to their customers year after year. This award recognises their ability to listen, adapt, and consistently exceed expectations. By turning genuine feedback into meaningful action, Astutis is building the kind of long‑term trust that defines the best brands.”
CEO, Feefo
